I found it disturbing to note that many real estate agents in Australia are unaware of the requirements of the Spam Act (Spam Act 2003) and the DNCR Act (Do Not Call Register Act 2006). From time to time, I do receive junk mails from real estate agents, but I didn't realise that, by and large, there is a large number of real estate agents with this kind of knowledge deficiency. Yes, that is true. In fact, the Australian Communications and … [Read more...]
Telemarketing DNCR compliance revisited
August 10, 2009 By 1 Comment
Our report last March about Do Not Call Register compliance , or rather lack of compliance, elicited some favourable response from our readers. We suggested in that report that it is wise for call centres and telemarketers to check what systems they have in place to ensure that they comply with relevant privacy legislations. Last week, we noted that another company was penalised by the Australian Communications and Media Authority (ACMA) … [Read more...]
Telemarketing demands a new focus on compliance
March 23, 2009 By 5 Comments
With call centres of Australian corporates continuing to be relocated to offshore jurisdictions especially in the current economic climate where cost-efficiency is king, the risk of non-compliance has become more pronounced. This was highlighted in recent months with telecommunications company Dodo Australia paying $147,400 in penalty following investigations by the Australian Communications and Media Authority (ACMA). The authority found that … [Read more...]
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